This sets out how Bluefolds Highland Holiday Cottages uses and protects personal information that you give us when making a booking online, over the phone or in person.
Information we collect about you
Making a booking
When you make a booking, through our website, on the phone or in person we will ask you to provide personal information about yourself. This could be your name, address and other contact details. The information and the information about your booking(s) is used to arrange your holiday accommodation and any other services you are requesting.
Filling out forms
We may collect information you provide when you fill out forms on our website, filling in our contact form, enquiries as a user on our website etc.
If you contact us, we may keep a record of the correspondence.
Use and storage of your information.
We have legal obligations to keep your personal data supplied safe. We will tell you how we will use your information and we will collect it fairly.
Your booking information is held securely on our third party, GDPR compliant booking system. The owners of the booking system have security in place to ensure data is always kept safe.
Information you provide to us will not be shared with third parties without your knowledge. We use the information to provide holiday services to you under our contractual obligation and to provide you with the best possible service. We may also use it to improve our products and services.
We may use the information provided to send our customers occasional communications like Christmas Cards and similar items etc. only.
We will hold your information on our systems for a period that we deem to be commercially viable.
You have the right to have all your information deleted from our systems.
You have the right to ask for a copy of the information we hold about you.
You have the right to change any incorrect information we hold about you.
You have the right to ask us to stop processing information about you.
Should you wish to request this, please do so in writing to chris@Bluefolds.co.uk
We take a proactive approach to user privacy on our website, and ensure the necessary steps are taken to protect the privacy of users throughout their visiting experience. Our website complies to all UK national laws and requirements for user privacy.
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide users with a tailored experience within the website.
Users are advised that if they wish to deny the use and saving of cookies from our website on to their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from our website and its external serving vendors.
Other cookies may be stored to your computer’s hard drive by other external vendors via links to other websites and links used on our site for example other accommodation providers, local restaurants etc. Although our website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout our website. (External links are clickable text / banner / image links to other websites.)
We cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Contact & Communication
Users contacting our website, and / or its owners do so at their own discretion and provide any such personal details requested at their own risk. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that our website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. Our website nor its owners will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
Our website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
Our website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [http://www.Bluefolds.co.uk] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by our website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore our website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.